About Us

James BarlowIn March, 1988, James (Jim) C. Barlow, Jr., CMDSM, EMCM, MDP, the founder and principle consultant, established Barlow & Associates to provide a broad range of management expertise to the business arena.  Engagements included business management counseling, business assessments, marketing and strategic plans, operational audits, project management, and information and productivity system improvements.

In January, 1991, Mail Systems Management, aka, Mail Systems Management Consultants was formed to provide consulting service for the mailing industry focusing on mailing, printing and fulfillment operations and corporate mail center related engagements.  These included business and operations assessments, business and marketing plans, productivity and workflow analysis, personnel development, mail automation and postal savings optimization, statement processing, warehousing improvements, production layouts, mail finishing, quality control and process improvement, mailing and fulfillment start-ups, training, mail center assessments, outsourced business services and implementation support, RFP response support and RFP preparation and process management. 

Mail Systems Management provided over 13 years of consulting services for Xerox Global Managed Services involving RFP response and proposal support including site analysis, mail operation solutions and mail operation assessments, implementations, planning and process support for a wide variety of mail and print operations.

Major business sector engagements have included Advertising, Associations, Banking, Colleges & Universities, Communications, Financial, Food, Government, Health Care, Insurance, Mailing / Printing / Fulfillment, Management Services, Manufacturing - Computer and Software, Non-Profit, Pharmaceuticals, and Professional Firms.

MSM is engaged on a project by project basis to find the most cost effective solutions.  It’s all about saving the client serious dollars and improving service and profits.  With our years of experience and diverse background, we can handle virtually any engagement of varying size and complexity, from assessments to full implementations or a simple recommendation for improved efficiency and effectiveness.